Free U.S. shipping on orders over $75. Orders are typically processed within 3–7 business days. (sidiathebrand.com)
10-day return window from the carrier-confirmed delivery date for eligible items. Items must be unopened, unused, and in original packaging with the tamper seal intact.
Customers are responsible for return shipping costs; SIDIA does not provide return labels for standard returns. Original and return shipping charges are non-refundable.
Discounted items (20%+ off), final sale items, exchange items, and third-party purchases are not eligible for return.
Damaged, defective, or incorrect items must be reported within 10 business days with photos/videos for assistance and may qualify for a prepaid label or replacement.
Refunds are processed after inspection and typically appear within 3–10 business days after approval.