30-day return and exchange window for items received in new, unused condition.
6-month money-back promise applies to eligible “tools” including journals, planners, affirmations, and games if they don’t meet expectations.
Return shipping is the customer’s responsibility; U.S. customers may receive a prepaid return label, with the cost potentially deducted from the refund.
Candles, face oils, and select accessories (such as pens, clips, stands, and tote bags) are not covered by the 6-month guarantee.
Original shipping fees are non-refundable. Refunds are issued to the original payment method after the return is processed.
Damaged, defective, or incorrect items should be reported with photos for assistance.
